Help & Support
Short answers to the questions we hear most. Still stuck? We read every message.
How does Down-Home Chef work?
Tell it what's in your kitchen — type it, snap a photo, or scan a short video of your pantry or fridge. Pick your dietary path and cuisine style, and it composes a full recipe from what you actually have.
Does it really use my ingredients?
Yes. Your list is treated as law: qualifiers like 'non-dairy milk' or 'gluten-free flour' are carried through every step, and only basic staples can be added. If something can't be used, the chef's note explains why.
What is a Feast?
The full meal plan workspace. Choose your courses — hors d'oeuvres through dessert — give each course its own pantry, and get a coordinated menu with a master timeline and one grocery list.
Are the calories and nutrition numbers accurate?
They are AI estimates for general guidance only, not nutritional or medical advice. Verify anything that matters for your health.
How do I stop the emails?
Open Account settings and turn off recipe inspirations, or use 'Unsubscribe from all communications'. Every email also has an unsubscribe link.
Do I have to pay?
No. Everything you use today is free. Memberships are not on sale, and nothing will ever be charged without you choosing a plan first.
Email support isn't open yet
Vikki Dixon Enterprises has not opened a monitored support inbox for Down Home Chef™ yet, so there is no address to write to today. Everything you need — email preferences, unsubscribing and signing out — is in your account settings, and this page is updated the moment a monitored inbox is in service.
Manage your account and email preferencesCooking safety: recipes are AI-generated. Always follow safe food handling practices, confirm cooking temperatures, and check labels for allergens before serving.